Into The Croft …

Following the family’s initial appointment, once an admission has been agreed the family will be allocated a link worker, whose role it is to support the process of the family’s transition into and out of The Croft.

The link worker will contact the family to identify a provisional start date with them. As we sometimes need to extend a current admission or may have an emergency admission this date can be subject to change. We keep families informed if any change is needed and aim to confirm the start date one to two weeks before the admission is due to start.

The link worker will arrange to make a home visit to meet with the child’s parent/carer in order to complete our pre-admission paperwork. This includes consent forms, risk screen, and identifying goals for the admission that will form the basis of the child’s care plan. It also provides an opportunity for parent/carers to ask any questions they might have. The link worker will also arrange a date for the family to return to the Croft for a pre-admission ‘refresher’ visit, usually a week or so before the admission starts. This is an opportunity for the family to have another look round the unit, be given information about practical aspects of being at The Croft, and ask any further questions.

Where there are issues around school our teacher, the link worker or another member of the team will try to arrange a school visit before the admission, in order to gain a better understanding of how the child manages in class and what support the school is offering. Likewise if there are multi-agency meetings already in place, e.g. TAF, child in need or core group meetings, then with parents’ consent we may also try to attend these. Sometimes we arrange additional visits either to the family home, or for the child and parent to visit The Croft, where this is needed to aid the child’s transition into The Croft. This might also include input from our family therapist, or a member of the nursing team.

Out of The Croft …

The Croft can continue to offer some input/support to a family for up to 3 months after discharge to help transfer the gains made at The Croft to the home setting, and as part of the process of ‘handing over’ this work to the community teams involved. At the child’s CPA discharge planning meeting there will be discussion with parents and community professionals about post-discharge plans and what follow-up work by The Croft would be appropriate. This can include some home visits (to support parents with consolidating behaviour management strategies), family therapy, music therapy, psychotherapy or individual psychology sessions; also school visits or attendance at multi-agency meetings. Some of this work might be done jointly with the community team to ensure smooth handover so that the family continues to receive the right level of support.